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Archive for November, 2012

Making EHR Software Work for Patients and Providers

Tuesday, November 20th, 2012

Doctor using EHR softwareAdopting EHR software can modify provider workflow and charting processes. This means that healthcare professionals must strategically implement the new technology in order to provide high quality care without affecting productivity. What providers often fail to take into account, however, is that patients must also get used to the EHR’s presence in the exam room. Therefore, providers must implement the software in a way that does not affect patient satisfaction.

Here are a few ways that physicians can use their EHR software to improve the doctor-patient relationship.

Use the Chart View screen to review the patient’s medical history. Doing so before entering the exam room will allow you to interact with the patient straightaway without having to go straight to the computer. 1st Providers Choice’s Chart View menu provides physicians with important patient information, such as:

  • Problem list
  • Chronic conditions
  • Past and current medications
  • Patient allergies
  • Family and social histories

Engage the patient in the visit by explaining how the EHR software is being used. Though most patients aren’t wary of what their doctor is doing, too much time spent typing can make the visit feel impersonal and the patient feel neglected. Instead of having the patient wait while you send out a prescription electronically or transmit a lab order through the EHR, involve them in the process and show them what you are doing. After you type visit notes into the EHR, let the patient know that they can view their visit summaries through your practice’s online patient healthcare portal.

Make sure your computer is positioned in a way that is easy for the patient to view. This is critical if you plan to show the patient test results in the EHR or demonstrate how an e-prescription is sent. It is also important in order to prevent the computer from becoming an obstacle that hinders free-flowing communication. Instead of positioning your EHR-enabled computer on a desk between you and the patient, put it somewhere that the patient can easily see.

To learn more about our EHR software solutions and how they can benefit your practice, call 480-782-1116 or contact us online.

Internists Use EHR Software to Improve Patient Care

Tuesday, November 6th, 2012

Internal medicine doctorDoctors of internal medicine often take on the role of primary care providers for adults who are at risk for developing diseases, as well as for patients already suffering from a particular ailment. Seeing as internists must help patients manage their diseases and take steps to prevent others from occurring, it is important for these doctors to have useful tools at their disposal, such as internal medicine EHR.

Two major facets of internal medicine include disease prevention and disease management, each playing an equally important role in patients’ health outcomes. Practicing preventive care is particularly important for patients who are susceptible to diseases that can be spotted early on and even prevented from occurring.

Take diabetes, for example. Using screening tools and questionnaires included in their EMR, physicians can examine certain factors to determine whether a patient is more likely to develop the disease than the average person. These factors can include:

  • Race
  • Weight
  • Blood sugar level
  • Dietary habits
  • Family history of diabetes

If the internist determines that a patient is at risk for developing diabetes, the patient can be counseled regarding appropriate preventive care measures and pointed in the direct of the physician’s online patient portal for educational resources. The physician can also set reminders in the EMR to ensure that the patient is showing up for routine appointments.

For cases where prevention efforts were unsuccessful – or where a disease was not caught early on – internal medicine EHR software also helps. For example, internists can use decision support tools to help determine a plan of action for how to proceed with treating and managing the patient’s disease.

Interested in learning more about the EHR features available to doctors of internal medicine? Contact us online or call 480-782-1116 to speak with one of our representatives.